thecreativecollective.com.au
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Website Training

If you have built a website with us we will include a training and handover session with our package, however, sometimes you may require a follow-up training session or have a website someone else created that you need assistance with.

Either way, we are happy to help. We offer website training in Shopify and WordPress and can offer you beginning-level training to get you started right through to advanced sites.

 

Recent Projects

Hatch Solutions – Website
Dress For Work
SuperFriend Website – UX Optimisation
Mason Lawyers
Cooee Coffee
Zilba | eCommerce Footwear Brand & Shopify Website Sunshine Coast
McConnell & Saldumbide Criminal Lawyers
Ambrosial Kitchen | Café Branding & Website Reykjavík

Ready to start your website training

You will need to have an existing website in place for us to train you, and the correct log-ins to the back end. If you would like us to install WordPress on some hosting with a basic theme, ready to train you on how to populate it, that is also something we can accommodate for a small fee.

Our training can be conducted online, or face-to-face if you are in close proximity to our Newcastle or Sunshine Coast offices. Training sessions can be one hour or two hours in duration, or for small groups or in-depth training, we recommend a half day to a full day. For all of our training clients, we will contact you before the training to confirm an agenda, ensuring everything you want to learn is covered.

The types of things we can train on include at a basic level giving you an orientation around the back end of your chosen platform (WordPress or Shopify), how to create a new page, how to edit an existing page, how to upload and insert images or videos, or at a more advanced level how to install plugins and test them.

If there are some items that you discover are too technical or time-consuming to handle yourself, you can also engage us on one of our Website Maintenance & Support packages. You can also check out any upcoming events or webinars we have listed here.

website redesign

FAQ’s

The Creative Collective offers training for a variety of website platforms including WordPress, Shopify, Wix, Squarespace, and more. Our expert trainers can customise the training to fit the specific platform and your specific needs i.e. whether you consider yourself a beginner, intermediate, advanced or want to go through a specific agenda based on skills gaps.

Our website training services are designed for anyone who manages a website which could be business owners, marketing teams, content creators, and administration staff. Whether you are looking to update one aspect of a website to perform your role more confidently or efficiently, or are seeking to gain a broad overview of all key functions of a website, we will take the time to understand who you are, what you need to know and why, and tailor our session accordingly.

During our website training sessions, you will learn what we discuss in our pre-training briefing session, and what we outline in an agenda pre session. This could be the basics such as how to log in, create a new page, update a page, upload images, resize images, optimise images, or more advanced strategies such as how to optimise content for SEO, add new features, and troubleshoot common issues. We can also cover best practices for maintaining your website’s performance and security.

The duration of our website training sessions can vary based on your needs. We offer everything from short, focused sessions generally starting at 2 hours, to half day and comprehensive full-day training. We can also provide group training as a workshop, webinar or ongoing support and training as needed.

Absolutely. Our trainers will work with you to understand your specific website and business requirements. We will customise the training content to ensure it is relevant and useful for your particular situation.

We offer both online and in-person training options. Our online training sessions are conducted via video conferencing tools, while our in-person training can be arranged at your location or at one of our training facilities.

In some training sessions we will work live on your website, or a ‘sandbox’ – a dummy website – allowing you to develop your skills without the possibility of upsetting your website. Subject to the type of session we are running, for instance a half day group training, we may prepare customised slide deck and also provide templates, checklists, and access to video tutorials that you can refer to after the session. We will record any sessions and provide a transcript as a resource also.

To schedule a website training session, you can book via our online calendar, contact us through our website, email us at admin@thecreativecollective.com.au, or call us at (07) 5451 1315. Our team will be happy to discuss your needs and arrange a suitable time for your training.

The cost of our website training services varies depending on the length and complexity of the training. We offer competitive rates and can provide a customised quote based on your specific requirements. Contact us for more details.

Yes, we offer follow-up support to ensure you feel confident in managing your website. Our team is available to answer any questions and provide additional assistance as needed.

Hear from our Web Customers